Job summary

Location:
Noida, India, Asia
Career Level:
3-5 Years Exprience
Education:
UG - Any Graduate - Any Specialization
Job type:
Full time
Positions:
1
Salary:
1,75,000 - 3,00,000 P.A

Executive/Sr. Executive-Customer Service

* There have been 6 Applications for this position
* This job opening has been viewed 15925 times
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About this job

 Designation :Executive-Sr. Executive-Customer Service

 

      Responsible for the full lifecycle of our clients including:

 

      o Point of contact for all enquiries either by telephone or e-mail

 

      o Raising invoices

 

      o Making payments

 

      o Drafting contracts

 

      o Collecting and checking time sheets

 

      o Collecting and verifying compliance related documentation

 

      Accurate data input to document management software.

 

      Responsible for monitoring customer satisfaction levels and service delivery turnaround within set time frames.


Profile

      The above position is in Noida. Candidates should live within reasonable travelling distance to the office and have their own means of conveyance.

 

      Prior experience of a minimum of 1 years in a similar role preferred but not essential

 

      Articulate with an excellent command of written and spoken English

 

      Self starter, able to take responsibility, ownership and initiative.

 

      Flexible attitude. Willing to move between departments when necessary

 

      Good attention to detail.

 

      Ability to multitask

 

      Able to work in shifts. Office timings are 10:30 am to 7:00 pm and 1:30 pm to 10:00 pm, Monday to Friday.

 

      Graduates preferred.



    Candidates with International BPO/Handling international Clients experience may only apply. 

Job keywords/tags:  International BPO , Customer Service , International Call , Inbound , Voice process bpo voice
 

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